The edges of metal panels can cut skin. If the drive is still missing after resetting power, continue to the next step. Replace the PxHelp20 registry value Unplug all non-essential external plug and play devices, especially cameras. Make sure Master or Slave jumper setting matches the correct Master or Slave cable connector or is set to Cable Select. If an UpperFilters value is also listed, select UpperFilters in the right window and press the Delete key. Turn on the computer.
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Use step 5 to make the disc burning software detect the drive. Uninstall Roxio Creator Basic v9 from add remove programs:.
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If the drive is still missing after resetting power, continue to the next step. Europe, Middle East, Africa.
Resetting the BIOS may also resolve this problem. The certificate file is missing or has been corrupted. Right-click the v3751xu LowerFilters value and select modify.
You may have to restart the computer to complete the enabling process. Be very careful to not dislodge other cables. Click the following Microsoft Fix it Solution to clean v3715au registry filters automatically:. If the CD or DVD drive is listed as normalwith no special iconsWindows is detecting the drive but other software used to burn discs may not be detecting the drive. If a drive name is shown v37751au an alert icon the drive icon is marked with an alert symbol,double-click the drive name to find more information.
If Windows does not recognize the drive, repeat Step 1 to see if the 3v751au name appears in Device Manager and troubleshoot disc burning software if needed. Do the following depending on what is shown in the Device Status section:.
Make sure Master or Slave jumper setting matches the correct Master or Slave cable connector or is set to Cable Select. Replacing the side panel. The Virtual Agent is currently unavailable. Click Startand enter ” device manager ” into the Start Search field. Click Nextand then click Next again.
The drive should work correctly once it has been enabled. If Windows recognizes the drive, you are finished. If the drive is not recognized, continue to the next step.
For more information, you can read the Microsoft support article Optical drives do not work as expected after you upgrade a computer to H Vista in English.
Make sure you have selected this exact key name.
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Click Startand enter ” regedit ” f3751au the Start Search field. The computer must be restarted after installing Roxio Creator before the drive will be recognized. For more information refer to Error in Roxio Creator Basic: Confirm the deletion by clicking Yes.